Amplified Music (“we”, “us”, “our”, or the “App”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use the Amplified Music mobile application and any associated services (collectively, the “Services”).

This Policy is issued in accordance with the Privacy Act 1988 (Cth) (the “Privacy Act”), the Australian Privacy Principles (“APPs”), the Spam Act 2003 (Cth), the Online Safety Act 2021 (Cth), and other applicable Australian laws. By downloading, accessing, or using the App, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Policy, please do not use the App.

1. Who We Are

Amplified Music is a mobile application that provides users with a personalised feed of concerts, festivals, and live music events sourced from third-party event platforms (such as Ticketmaster, Eventbrite, AllEvents, and similar providers). The App allows users to browse local events, view interactive maps, follow friends, indicate event interest or attendance, and link out to third-party platforms to complete ticket purchases.

For the purposes of the Privacy Act, the entity responsible for handling your personal information is:

• Entity name: [Insert legal entity name]
• ABN/ACN: [Insert ABN or ACN]
• Registered address: [Insert Australian registered address]
• Privacy Officer email: [Insert privacy contact email]
• General contact email: [Insert general contact email]

2. Scope of This Policy

This Policy applies to all personal information collected through the Amplified Music mobile application (iOS and Android), our admin web panel, our marketing communications, and any associated APIs, websites, or services we provide. It does not apply to third-party platforms (including ticketing partners, ride-share apps, hotel and flight booking websites, advertising networks, or social login providers), each of which has its own privacy policy. We encourage you to read those policies before using their services.

3. Personal Information We Collect

We collect personal information that is reasonably necessary for, or directly related to, our functions and activities. Where practicable, we collect this information directly from you. The categories of information we collect include:

3.1 Information You Provide When You Register or Use the App

• Identity and contact details: first name, last name, email address, phone number (optional), and password (stored in encrypted form).
• Date of birth: required during sign-up to verify age and to apply age-based protections (see Section 13).
• Profile information: profile photo, short biography (“About Me”), and selected music genres.
• Authentication data: where you choose to sign in with a third-party identity provider (such as Google, Apple, or Facebook), we receive certain account information from that provider in accordance with the permissions you grant.
• Verification codes: one-time passwords (OTPs) sent to your email for account creation, password reset, and email verification.

3.2 Location Information

• Current device location: with your permission, we access your device’s GPS location to show events near you and to display you on the event map (where you have enabled location visibility).
• Search radius preference: the radius (in miles or kilometres, between 1 KM and 100 KM) you select for event discovery.
• Approximate location: city, state, or country derived from your device location or your specified search filters.

You can disable location services at any time through your device settings. If you do, certain features (such as nearby events, the event map, and location-based notifications) may not work as intended.

3.3 Usage and Activity Data

• Events you mark as “Interested” or “Going”.
• Clicks on “Book Now” buttons (used to estimate which users are attending a given event).
• Search queries, filter preferences, genres viewed, and venue interactions.
• Social actions: users you follow, your followers, follow requests sent or received, mutual connections, blocked users, and reports submitted.
• Quick Status selections (e.g. “Feeling Silly”, “Bed Rotten”, “Getting Loose”) and the time at which they were set.
• Notifications you receive and your interactions with them.
• Account deletion survey responses, where you choose to delete your account.

3.4 Device and Technical Information

• Device type, operating system and version, unique device identifiers, advertising identifiers, mobile network information, and language settings.
• App version, crash logs, diagnostic data, and performance metrics.
• IP address and approximate location derived from it.
• Push notification tokens issued by Apple Push Notification Service (APNs) or Firebase Cloud Messaging (FCM).

3.5 Information from Third Parties

• Event data (titles, descriptions, dates, venues, performers, ticket availability, pricing) provided by third-party event platforms.
• Place and venue data (such as nearby clubs, bars and pubs) sourced from Google Places / Google Maps APIs.
• Account information made available by Google, Apple, or Facebook when you use social login.

3.6 Sensitive Information

We do not knowingly collect sensitive information (as defined under the Privacy Act, including health information, racial or ethnic origin, political opinions, religious beliefs, sexual orientation, or biometric data). If you choose to disclose any sensitive information through your profile bio, status, or other free-text fields, you do so voluntarily and at your own risk.

4. How We Collect Personal Information

We collect personal information through:

• Direct interactions: when you create an account, complete profile setup, set preferences, mark events, follow other users, update your status, submit reports, or contact us.
• Automated technologies: when you use the App, certain technical and usage data is collected automatically through cookies, SDKs, analytics tools, and our servers.
• Third parties: from social login providers, event APIs, location providers, and analytics or advertising partners.

If we collect personal information about you from a third party, we will, where reasonable, take steps to make you aware of the collection in accordance with APP 5.

5. How We Use Your Personal Information

We use your personal information for the following primary purposes:

• Providing the Services: creating and managing your account, displaying personalised event feeds based on your selected genres, location, and radius, and enabling map-based event discovery.
• Personalisation: tailoring content, recommendations, and notifications to your interests and behaviour.
• Social features: enabling you to follow other users, view mutual connections, indicate event interest or attendance, share status updates, and (where you choose) display your presence at an event venue to your followers.
• Communications: sending OTPs, account verification messages, password reset links, transactional notifications, and (where you have not opted out) marketing or promotional communications.
• Push notifications: alerting you to follow requests, friends attending events, status updates by users you follow, and other in-app activity.
• Safety and integrity: investigating reports, enforcing our Terms and Conditions, suspending or removing users who breach our policies, and protecting the rights and safety of users.
• Legal and regulatory compliance: responding to lawful requests, complying with our obligations, and pursuing legal claims or defences.
• Improving the App: analytics, A/B testing, troubleshooting bugs, and product development.
• Advertising: displaying advertisements created and managed by our admin team within the App. Ad earnings and commissions are managed outside of the App.

6. Lawful Basis for Collection and Use

Under Australian law, we collect and use your personal information where:

• the collection is reasonably necessary for our functions or activities (APP 3);
• you have provided express or implied consent (for example, when you accept this Policy on sign-up, grant location permissions, or opt in to marketing);
• the use or disclosure is required or authorised by Australian law, or by a court or tribunal order; or
• the use or disclosure is permitted under another exception in the APPs (for example, to lessen or prevent a serious threat to life, health, or safety).

7. Disclosure of Personal Information

We do not sell your personal information. We may disclose your personal information to the following categories of recipients, in each case only to the extent necessary for the relevant purpose:

7.1 Other Users of the App

• Profile details (name, profile picture, bio, genres, follower and following counts, upcoming events) are visible to other users in accordance with your privacy settings.
• Quick Status updates are visible to your followers and visitors to your profile, and disappear automatically after 24 hours.
• Where enabled in your settings, your profile icon may be visible on the event map to your followers during an event.
• Where you have not hidden your event attendance, your followers (or all users, if you choose) may see events you have marked as “Going”.
• Users under 18 are not displayed in followers, mutual friends, or event-attendance lists for adult users (see Section 13).

7.2 Third-Party Service Providers and Partners

• Event platforms (such as Ticketmaster, Eventbrite, AllEvents, and similar) for retrieving event listings and supporting bookings on their websites.
• Mapping and place providers (Google Maps, Google Places) for displaying maps, venues, and nearby areas.
• Cloud hosting and infrastructure providers (for example, our backend, database and storage providers).
• Analytics, performance monitoring, and crash-reporting providers.
• Push notification providers (Apple Push Notification Service, Firebase Cloud Messaging).
• Email and SMS delivery providers used for OTPs, transactional messages, and (where you have consented) marketing.
• Payment, identity, anti-fraud, and verification providers, where applicable.
• Social login providers (Google, Apple, Facebook) only for authentication.
• Ride-share, hotel, and flight providers (such as Uber and the booking sites listed in the “Book a Plane” and “Book a Hotel” options) when you choose to deep-link out of the App. Once you leave the App, those providers handle your information under their own privacy policies.

7.3 Legal, Safety and Enforcement

• Law enforcement, regulators, courts, or government authorities, where required or authorised by law, including in response to subpoenas, warrants, or legitimate legal requests.
• Professional advisors (lawyers, accountants, auditors, insurers) under confidentiality obligations.
• Where we reasonably believe disclosure is necessary to investigate, prevent, or respond to suspected illegal activity, fraud, harassment, or threats to the safety of any person.

7.4 Business Transactions

If we are involved in a merger, acquisition, financing, reorganisation, sale of assets, or insolvency event, your personal information may be transferred to the new owner or successor entity. We will use reasonable efforts to ensure that any such recipient handles your information in a manner consistent with this Policy.

8. Cross-Border Disclosure (APP 8)

Some of the third parties we use may be located outside Australia. The countries to which your personal information may be disclosed include (without limitation) the United States, the European Union, the United Kingdom, India, and other jurisdictions where our service providers operate.

Before disclosing personal information overseas, we take reasonable steps in accordance with APP 8 to ensure that the overseas recipient handles personal information in a manner consistent with the APPs, including by entering into contractual arrangements requiring appropriate data protection. By using the App, you consent to the disclosure of your personal information to overseas recipients on this basis.

9. Cookies, SDKs and Similar Technologies

Our App and any web-based components may use cookies, mobile SDKs, pixel tags, and similar tracking technologies to remember your preferences, authenticate sessions, analyse usage, prevent fraud, and (where applicable) deliver advertising. You can control or disable some of these technologies through your device or browser settings. Disabling them may impact functionality.

10. Marketing and Advertising

We may, from time to time, send you marketing communications about new features, events, partners, and promotions. We will only do so where permitted by the Spam Act 2003 (Cth) and the APPs, and we will always provide a clear and functional unsubscribe mechanism.

In-app advertisements are created and managed by our admin team. Clicking on an ad will open the linked website in an in-app browser. We do not share your personal information with advertisers without your consent, although advertisers may use anonymised or aggregated data.

To opt out of marketing communications, you can:

• Click the “unsubscribe” link at the bottom of any marketing email.
• Disable push notifications in your profile settings.
• Email us at [Insert privacy contact email] with the subject line “Unsubscribe”.

11. Third-Party Platforms and Links

The App integrates with and links to a number of third-party platforms, including but not limited to:

• Event ticketing providers (Ticketmaster, Eventbrite, AllEvents).
• Mapping services (Google Maps, Google Places).
• Ride-share services (Uber).
• Hotel and flight booking websites accessed via the “Book a Hotel” and “Book a Plane” buttons.
• Social media platforms used for sharing event details (Instagram, Messenger, WhatsApp, and similar).
• Social login providers (Google, Apple, Facebook).

These third parties are independent controllers of any personal information they collect from you. We are not responsible for their privacy practices, and we encourage you to read their privacy policies before engaging with them. Where you complete a booking on a third-party site, your payment, identity, and transactional information is handled by that site, not by us.

We rely on third-party APIs for event content. Accuracy, availability, language support, and timeliness of event information are dependent on those APIs and are outside our control.

12. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. These steps include:

• Encryption of passwords and sensitive data in storage and during transmission (TLS/HTTPS).
• Access controls and role-based permissions for our staff and contractors.
• Regular security reviews, vulnerability scanning, and patching.
• Network firewalls, monitoring, and intrusion detection on our backend servers.
• Confidentiality and data protection obligations imposed on our service providers.

No method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and for promptly notifying us of any suspected unauthorised access to your account.

13. Children, Minors and Age-Based Protections

Amplified Music is intended for users aged 13 years and over. We collect each user’s date of birth at sign-up so that we can apply appropriate age-based protections.

Specifically:

• Users under 13 are not permitted to create an account. If we become aware that a user is under 13, we will deactivate the account and delete associated personal information without undue delay.
• Users aged 13 to 17 (“Minor Users”) require, where applicable, the consent of a parent or legal guardian to use the App. Parents or guardians may contact us at [Insert privacy contact email] to review or request deletion of a Minor User’s information.
• Minor Users will not appear in followers, mutual friends, or event-attendance lists shown to adult users. Likewise, Minor Users will not see adult users in those lists in a way that could facilitate inappropriate contact.
• Minor Users may have additional restrictions on event types, advertisements, location visibility, and direct social interaction.
• We do not knowingly target advertising at Minor Users.

If you believe a child has provided personal information to us without appropriate consent, please contact us immediately so we can investigate.

14. Data Retention

We retain personal information only for as long as is reasonably necessary for the purposes for which it was collected, or as required by law. Indicative retention periods include:

• Active account data: retained while your account is active.
• Inactive accounts: may be flagged for deletion after a defined period of inactivity (for example, [Insert period, e.g. 24 months]).
• Account deletion survey responses: retained in aggregated and de-identified form for product improvement.
• Logs, security and audit data: retained for up to [Insert period] to detect and investigate fraud, abuse, or security incidents.
• Legal, tax, and accounting records: retained for the periods required by Australian law.

When personal information is no longer required, we will take reasonable steps to destroy or de-identify it in accordance with APP 11.

15. Your Rights Under the Australian Privacy Principles

Subject to applicable law, you have the following rights with respect to your personal information:

• Access: you may request access to the personal information we hold about you.
• Correction: you may request that we correct any inaccurate, out-of-date, incomplete, irrelevant, or misleading information.
• Withdraw consent: you may withdraw any consent you have given us at any time, although this may affect your ability to use certain features.
• Opt out of marketing: you may opt out of marketing communications as described in Section 10.
• Delete your account: you may delete your account at any time from the “Delete Account” option in the App. On deletion, we will remove or de-identify your personal information except where we are required or permitted by law to retain it.
• Lodge a complaint: you may lodge a privacy complaint with us in accordance with the procedure in Section 18.

To exercise any of these rights, please contact our Privacy Officer at [Insert privacy contact email]. We will respond to your request within a reasonable period, generally within 30 days. We may need to verify your identity before acting on your request.

16. Account Deletion

When you choose to delete your account through the App:

• You will be asked to complete a short survey (reason for leaving, satisfaction rating, suggestions, and likelihood of returning). This information helps us improve the Services.
• Your profile, follow connections, status, interest and attendance markers, and personal preferences will be deleted or de-identified.
• Reports you have submitted, content you have posted that affects others (such as moderation flags), and certain technical or security logs may be retained in line with our retention policy and legal obligations.
• Information held by third-party platforms (for example, ticket bookings completed on Ticketmaster) is not under our control and must be deleted directly with those platforms.

17. Notifiable Data Breaches

We comply with the Notifiable Data Breaches (NDB) scheme under Part IIIC of the Privacy Act. If we suffer an eligible data breach that is likely to result in serious harm to any individual whose personal information is involved, we will notify the Office of the Australian Information Commissioner (OAIC) and affected individuals as soon as practicable, in accordance with the NDB scheme.

18. Complaints and Contact

If you have a question, concern, or complaint about how we handle your personal information, please contact our Privacy Officer:

• Email: [Insert privacy contact email]
• Postal address: [Insert Australian postal address]

We will acknowledge your complaint within 7 business days and aim to provide a substantive response within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner:

• Website: www.oaic.gov.au
• Phone: 1300 363 992
• Postal address: GPO Box 5288, Sydney NSW 2001

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The “Last Updated” date at the top of this Policy will indicate when the most recent changes were made. Where the changes are material, we will provide additional notice through the App, by email, or by push notification.

Your continued use of the App after the effective date of any updated Policy constitutes your acceptance of the updated terms.

20. Definitions

In this Policy, capitalised terms have the following meanings:

• “APPs” means the Australian Privacy Principles set out in Schedule 1 of the Privacy Act.
• “Minor User” means a user aged between 13 and 17 (inclusive).
• “OAIC” means the Office of the Australian Information Commissioner.
• “Personal information” has the meaning given in section 6 of the Privacy Act.
• “Privacy Act” means the Privacy Act 1988 (Cth).
• “Services” has the meaning given in the introduction to this Policy.
• “Sensitive information” has the meaning given in section 6 of the Privacy Act.

End of Privacy Policy